Frequently Asked Questions (FAQ)
WHY SUCH SERVICES FOR PATIENTS BY OUTSIDE AGENCY?

Blood banks are best capable of collecting good quality of voluntary blood donations, testing them accurately and separating them into high quality blood components, storing them at required temperatures and making them available when required by patients always off the shelf. In terms of expertise, they are neither equipped nor capable of managing bedside services to patients efficiently all the time. Hence this role of providing dependable and reliable services for patients at their bedside is best done by teams who are exclusively dedicated for such a work. Hence bedside services are best provided by an outside agency who is experts at their work.
HOW DO I GET THIS SERVICE? ARE THERE ANY CHARGES TO BE PAID?

When a person known to you or related to you requires any Blood components as prescribed by your Doctor, you can ask your Doctor for contact details of our Team – known popularly as ‘Life Savers’ team of Indian Blood Services or IBS and just call us any time of the day or night and convey your patient details and details of Doctor, Hospital and what is required and when. Leave the rest to us because IBS team is expert at providing efficient Bedside Services to patients every time they are called.
Every Blood bank collects a certain processing charge for every type of Blood component to recover basic cost. This processing charge varies from product to product and these charges are fixed as per Health Ministry guidelines to Blood banks. Over and above the Blood bank’s service charges, IBS team also recovers its nominal cost of operations per unit required for providing bedside services in Hospitals wherever the patient is admitted along with charges for disposables, consumables and Blood Transfusion set provided. Such a charge is decided on the distance at which the service is to be provided. Most importantly, these charges are always same round the clock, all 24 hours a day or night. Patient will receive proper IBS receipt for visit charges.

WHAT IS THE ROLE OF IBS IN THE ENTIRE PROCESS?

IBS Team is expert at providing efficient bedside services to patients in and around the city from where they operate. IBS team provides these services 24X7 round the year. Whenever a patient needs any type of Blood Component, the hospital doctor calls IBS central number and provides details of patient, Hospital and the requirement. IBS team member reaches out to pick up patient sample, requisition note and manages the supply and delivery of required blood component from network Blood bank nearby. IBS ensures maintaining of cold chain in the entire process.